The best way to achieve success is to begin with a solid strategic plan. We facilitate the strategic planning process, considering your mission, vision, strengths, and market opportunities. This planning is crucial at the project's inception, providing foundations for business case development, including detailed assessment of project feasibility, sensitivity analysis, risk minimization strategies, and project preparation.
Seniors Living & Aged Care Strategy
Change in seniors living and aged care is inevitable. Is your business ready for this change? GHL regularly monitors demographic and psychographic developments in the senior community to identify trends and changes.
Design, Development & Repositioning
GHL provides comprehensive design and development services with the flexibility to customize our offerings to fit each organization’s specific needs. We manage and coordinate each step of the development process, providing a team of experienced professionals to maximize your development dollars.
Operations management shapes your community's culture, quality of care, resident and employee satisfaction, and financial performance. We work with you to evaluate and provide recommendations on all aspects of community performance, including operating costs, pricing, services, staffing models, marketing, occupancy, physical plant, and management training.
Turnaround Services
Improve financial performance and comply with debt covenants through detailed action plans and financial models.
Market Feasibility/Research
Market feasibility is a crucial first step in strategic planning, project development, and repositioning. GHL offers a suite of research and analytical services tailored to the seniors living sector. Our comprehensive market assessments determine market needs, opportunities, and consumer preferences related to facility design, programs, amenities, and pricing.
Sales & Marketing
With any high-value purchase, especially in retirement living, customers go through a lengthy and complex decision-making process. At GHL, we provide a full range of marketing and sales advice based on several perspectives. Whether you are looking to improve current marketing results, expand your existing project, or develop a new senior living community, GHL can provide the support and expertise you need to achieve your goals.
Financial Planning
We work with all types of senior living organizations, including long-term care, assisted living, memory care, independent living, and multi-site organizations. We develop comprehensive financial models to evaluate the financial implications of your plans and help you:
Identify Profitable Programs
Evaluate alternative courses of action, establish appropriate financial targets, determine realistic assumptions, and assess relevant risks.
Training – Senior Living Community & Aged Care
Together with our strategic partner, Help University, GHL provides customized training programs for Village Management, Operations, Sales, and Customer Relations teams. Our training modules meet the complex and unique demands of a retirement village, ensuring staff possess a thorough understanding of the business model, product, and facility they manage and the clients they serve.
Excellence
Achieve quality outcomes based on best holistic practice.
Innovation
Embrace new ideas and evidence-based approaches.
Learning
Develop knowledge, skills, and abilities.
Equity
Ensure an ethical and responsible environment for all.
Communications & Care Systems
We assist in planning and designing communication and care systems, including telephones, data, utilities, television, emergency response, CCTV, monitoring systems, wellness care systems, and security systems. Our goal is to establish economical and functional outcomes while maximizing possible revenue streams from these services.
Legal & Compliance
GHL works with clients to define compliance requirements with Retirement Villages & Aged Care Legislations, which differ in every country in Asia. We assist in optimizing compliant policies and procedures that support ongoing operational management systems.